Frequently Asked Questions
Where do you ship from?
We ship directly from New Zealand 🇳🇿.
Orders are processed within 1–2 business days and delivered via NZ Post.
How long will my order take to arrive?
Standard NZ delivery takes 2–4 business days.
Rural deliveries may take an extra 1–2 days.
International orders usually arrive within 7–14 business days.
Do you offer free shipping?
We occasionally offer free shipping promotions within New Zealand.
Please keep an eye on our website and social channels for updates — free delivery may apply depending on current offers or order conditions.
Can I return my order?
If something isn’t quite right, you can return unopened items within 14 days of delivery for a full refund.
Please contact us at hello@wellnest.co.nz before sending your return.
Are your products made in New Zealand?
Most Wellnest products are proudly made in New Zealand using clean, trusted ingredients.
We may also offer selected products sourced from other countries when they meet our quality and gut‑friendly standards.
Every item is clearly labelled with its country of origin.
Are your products suitable for daily use?
Absolutely. Our formulas are designed for gentle, everyday support — crafted for calm digestion and balanced wellness.
How can I contact you?
You can reach us anytime at hello@wellnest.co.nz.
We’ll reply within 1–2 business days.