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Frequently Asked Questions

Is every New Zealand honey mānuka honey?

No.

Only honey predominantly produced from the nectar of the mānuka flower qualifies as mānuka honey.

Does higher UMF always mean better?

Higher UMF indicates a higher certified grade within the UMF system, but the most suitable choice depends on individual preferences, intended use and budget rather than a single "best" level.

Why is mānuka honey more expensive?

Factors include limited flowering seasons, production constraints, certification costs and market demand.

How long will my order take to arrive?

We ship directly from Newβ€―Zealand.
Orders are processed within 1-4 business days and delivered via NZβ€―Post.

Standard NZ delivery takes 2–5 business days. Rural deliveries may take an extra 1–2 days.


International orders usually arrive within 7–14 business days.

How can I contact you?

You can reach us anytime at hello@wellnest.co.nz.
We’ll reply within 1–2 business days.